How do I verify my business?
Most businesses verify ownership via phone, SMS, or requesting and receiving a postcard to your address from Google.
Learn more about verifying your business
Why do I need to verify my business? Verification allows us to confirm that you are the rightful owner of the business, so that you have permission to manage your Business Profile. Your security is important to us and we don’t want anyone else but you or your approved managers making updates to your profile.
I have a physical storefront but I also offer online services. How do I show this on my profile? You can show that you offer both in-person and online services on your Business Profile using attributes.
Learn more about showing your online services
Can I respond to customer reviews on my Business Profile? Yes, you can respond to reviews when you’re signed into your account. When you reply to a review, your response appears below your customer’s review on Google Search and Maps under the label “Response from the owner”.
Learn more about responding to reviews
Can I set hours on my profile for specific services? Yes. If your business provides specific services with different times (e.g. senior hours, delivery, takeout) you can set “More hours” instead of special hours.
Learn how to set More hours
How do I add and edit my business attributes to show the services I offer, like delivery or pickup? Use attributes to let customers know which services you offer, like “Dine-in” or “Curbside pickup.” You can also indicate safety precautions your business has implemented, like “Mask required,” “Staff gets temperature checks, ” or “Surfaces disinfected between visits.” Learn how to add or edit your business attributes.
Learn more about editing attributes
How do I update my menu? Update your menu when you’ve changed what dishes you serve, or if you have special offerings or deals to attract customers. To update your menu, sign into your Business Profile. In the menu on the left, click Info > Menu. Then, edit or add items.
Learn more more about updating your menu
How do I update my Business Profile? You can now update your Business Profile directly from Google Search and Maps. To start, sign in with the Google account used to verify your business. On Google Maps, tap your profile picture on the top right corner of the mobile app and select “Your Business Profile” to access these tools. On Google Search, look up your business by name or search “my business” to update your profile.
Learn more about updating your profile from Search and Maps
What’s the difference between a Business Profile and Google Places for Business, Google Business Profile, Google Listings, Google+ Business Pages? Business Profiles have replaced Google Places for Business, Google Listings, and Google+ Business Pages.
Does Google have featured partners that help manage Business Profiles? Yes. Our featured Partners Program highlights partners who provide valuable services to the broader Google Business Profile merchant community.
Learn more about our featured partners
What other tools does Google have to help small business owners grow? From offering tailored advice to improving your workflow, we provide tools to help businesses of all kinds thrive and grow.
Discover more tools
How else can I reach more customers? You can use Google Ads to reach more customers. Google Ads drives people to your business, no matter what you sell.
Learn more about using Google Ads